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Macy's Beauty Box
Beauty Box Subscription Program
  • When you sign up to be a part of our Beauty Box subscription program, you will receive five deluxe beauty samples, one bonus item, and other beauty-related products every month. Each month's Beauty Box contents are a surprise - the samples are chosen by our beauty experts and will represent the month's theme.

    You will also receive an exclusive $5.00 (sometimes more) beauty coupon that can be used on your next online or in-store beauty item purchase. Plus, you will also get access to monthly online videos with professional how-to styling tips for applying your new Beauty Box products.

    Macy's Beauty Box is $15.00 per month, plus an applicable sales tax, and shipping is free. You will be billed each month once your order ships, usually within the first two weeks of the month.

    Managing Your Beauty Box Subscription

  • Visit Macy's Beauty Box, and enter your email to subscribe. Depending on availability, Macy's Beauty Box may have a waiting list.

  • Once you've subscribed online for Beauty Box, you may be placed on a waiting list. Macy's will email you as soon as a subscription spot becomes available. When you receive this email, follow the instructions to sign up. You will have 48 hours to subscribe.

    Note: You must have a Macy's profile to subscribe to Macy's Beauty Box waiting list. You will not need to provide a credit card or shipping info in order to join the waiting list.

  • Macy's occasionally runs promotional offers for a single Beauty Box when a qualifying purchase is made, but the only time to enjoy our Beauty Box every month is by subscribing.

  • Macy's Beauty Box samples are not eligible for return or exchange.

  • You can write reviews for your deluxe samples on the full-sized product pages on macys.com. We'll also send you an email about two weeks after you receive each box. You will be able to click through and review each product through this email.

  • Full details about Macy's Beauty Box can be located on the Terms & Conditions and Beauty Box Program pages.

    Note: Any edits you make here will also be made to your Wallet (for billing) or Profile (shipping address) information. If you have not received your order confirmation for the next box, all changes will take effect for this box. If you have received your order confirmation for the next box, it will go to the address effective prior to your edits.

  • You can cancel your subscription at any time. Just follow the directions on the Manage Subscription page. Cancellations must be made before the tenth of the month to affect the following month's Beauty Box shipment. At this time we do not offer a hold or pause feature for Beauty Box subscriptions.

Managing your beauty box subscription
  • You can update your Beauty Box subscription by going to our Beauty Box Manage Subscriptions page.

    Note: Any edits you make here will also be made to your Wallet (for billing) or Profile (shipping address) information. If you have not received your order confirmation for the next box, all changes will take effect for this box. If you have received your order confirmation for the next box, it will go to the address effective prior to your edits.

  • Deleting your billing or shipping information in your Wallet or Profile will delete it from your Beauty Box subscription as well. Go to the Beauty Box Subscription Management page to enter the information for your Beauty Box subscription.

  • You can cancel your subscription at any time. Just follow the directions on the Manage Subscription page. Cancellations must be made before the tenth of the month to affect the following month's Beauty Box shipment. At this time we do not offer a hold or pause feature for Beauty Box subscriptions.

Macy's beauty box billing and payment
    • Macy's Card/Macy's American Express Card
    • Visa
    • MasterCard
    • American Express
    • Discover

    • Macy's Money
    • Bloomingdale's Employee Private Label Cards
    • Loyalty Rewards
    • Macy's Gift Cards
    • Coupons & promo codes
  • If your payment is declined, you will receive an email notification that your order was canceled and your payment requires updating. Visiting the Manage Subscription page to update your payment information. Your orders are billed as they ship, therefore you will not be charged for a Beauty Box that fails payment verification.

    Customers who have two consecutive months of payment verification failures will result in the automatic cancellation of the Beauty Box subscription. You will be notified by email of subscription cancellation. You will be able to re-subscribe on the macys.com Beauty Box page.