What is My Wallet and how does it work?

Add a credit card to Wallet

In addition to Macy's Cards, you can add Visa, MasterCard, Discover, and American Express cards to Wallet (up to 10 cards total). Follow these steps to add a credit card to Wallet:

For the desktop site:

Sign In To Your Macy's Account
Select WALLET from the dropdown menu (upper right-hand side)
Under the Credit & Debit Card section, select the Add A New Card button
Enter the card number and associated billing information
Select the Save & Close button

For the mobile site :

Sign In To Your Macy's Account
Select WALLET from the dropdown menu (upper left-hand side in MY ACCOUNT)
Under the My Credit Cards section, select the Add A Credit Card button
Enter the card number and associated billing information
Select the Save button

Your card information is now saved in your Wallet for future use. If you'd like to easily access your Star Rewards information, set your Macy's Card as your default card.

Checkout using credit cards saved to Wallet

During Checkout, your default card will automatically show as your preferred payment option.

If you want to use a different stored credit card:

In the Payment section, select the Change button
The section will expand to show all of your saved credit cards
Select the round button next to the card you want to use for payment and then select the red Save button
You can also add a new credit card at this step

Expiration of credit cards in Wallet

If you have any expired credit cards in Wallet, you'll see an "expired" flag next to the expired card(s) during Checkout. If any of your saved credit cards expire, you won't be able to use them for future purchases.

To update your card information or delete a card, go to the Wallet Page .

How to view offers saved to Wallet

Check your Wallet to view offers that are automatically added. You can also check out current offers on macys.com. There are a few ways to view offers saved to your wallet:

Log in to your macys.com account and select Wallet
View applicable offers within your Shopping Bag before proceeding to Checkout
Swipe your Macy's Card at in-store checkout or enter your associated phone number linked to your Star Rewards membership

How to apply an offer in your Wallet to purchase

Only one offer can be used per order.

If you're shopping on macys.com:

For items in your Shopping Bag and inform you which of your saved offers apply
Before you checkout, select Apply next to the offer link to select which offer you want to use

If you're shopping in store:

Swipe your Macy's Card at the register when you checkout. You'll see a list of your saved offers
Select which offer you want to use and apply it to your purchase

Note: If you don't have a Macy's Card but are enrolled as a Bronze Star Rewards Member, you can access your offers by entering your phone number at the register signature pad. If a coupon has been added to your Wallet, you don't need to bring the physical coupon with you for in-store purchases.

What happens when your saved offers or promo codes expire

48 hours before expiration, you'll see an "expires soon" flag next to the offers in your Wallet. Expired promo codes and offers are automatically removed from your Wallet and can no longer be used.

Use Wallet with the Macy's app

You have access to your Wallet offers through the Macy's app and on macys.com through your mobile device. Select which offer you'd like to use and apply it before you checkout.

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